For full terms and Conditions on the use of our web site click on Info then Terms.
For additional shop Terms and Conditions see below.
This document is updated regularly. Visit this page frequently to keep up to date with any new terms and conditions.
- Any DOWNLOADS made from our shop or non-refundable as they are videos which can be instantly downloaded and played on your computer.
- If you have NOT downloaded the video we will be happy to refund you, for example if you have bought the same video twice and your original had not expired or you bought it by mistake and have not downloaded it.
- Once you download a video we cannot refund you for that video as you are in possession of it.
- The video is for your use and is not to be shared via copies to other people for example on social media or giving it to be used on a friends device. You may download more than one copy for use on multiple devices, for your own use. For example, you might want a workout video on your PC, tablet and phone for use in the gym and at home, but you cannot put a copy on a device that does not belong to you for example, a friends tablet.
- If you are unhappy with any postal product you may return this item (postage paid by you) and we will refund you, minus the postage charge for the item. Normally the item should be returned within 14 days but our policy on this site gives you 21 days from the date of purchase on the web site.
- If the item is faulty we will refund you upon the return of the item. If you wish to have a replacement you will then need to re-order the item.
- If the item is the wrong size we will refund you upon the return of the item. If you wish to have a replacement you will then need to re-order the item.
Coupons, Vouchers and Points (these have no money value at all, they cannot be exchanged for any money, they can only be used in the shop).
- Coupons and vouchers have specific use, you should check the terms and conditions for each coupon and voucher.
- Some coupons and vouchers require a minimum spend or only work with specific products.
- Points are collected when you make a purchase from the shop, some items are excluded from points collecting.
- Bonus points are awarded on occasions and you should check the terms and conditions for these offers.
- Coupons, Vouchers and Points maybe be used for full or part payments for items.
- Coupons, Vouchers and Points have no value and cannot be exchanged for cash.
- Points can be removed at anytime without notice so you are advised not to collect them for long periods.
- There is a maximum number of points you may collect, after this time you will stop collecting points until you have used some.
- Coupons, Vouchers and Points cannot be used against subscription costs.